Professional at-home kit includes impression kit and a Hawley Retainer.

The process is simple. Step 1) We ship you an at-home impression kit with instructions. Step 2) Return the impression using the prepaid box via the US Postal Service (for customers in the USA). For international customers, please use the most economical courier service available. Step 3) We fabricate the retainer and ship it back to you.

Designed for long term orthodontic retention. Made in the USA from acrylic, and stainless steel.

Includes hassle-free replacement impression kit if you don’t get it right the first time. Simply contact us… “I need another impression kit.”

Return Policy

Due to the custom-built nature of dental appliances, we handle returns on a case-by-case basis. We are committed to resolving any issues or accommodating special requests. Understanding that unexpected circumstances may arise, we have implemented a graduated, pro-rated return policy based on the stage of your appliance's production:

1. Impression Kit Shipped: If the impression kit has been sent to you.

2. Additional Impression Kits Provided: If we have sent you additional impression kits.

3. Manufacturing Stage: If your appliance is currently being manufactured.

4. Appliance Delivered: If your appliance has been delivered to you.

Please note that no refunds are available after 30 days from the final delivery. However, we do offer repairs and replacements for an additional fee. For specific percentages or dollar amounts regarding returns, please contact us directly.